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Care Manager

4.7( 6 REVIEWS )

 16 others bought this course in the last 24 hours!

Care Manager course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Care Manager course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

Key Features of the Care Manager Course

Our trusted, high quality and affordable Care Manager course trains individuals to become experts in their field.

  • Accredited by CPD
  • Instant e-certificate and hard copy dispatch by next working day
  • Fully online, interactive course with audio voiceover
  • Developed by qualified professionals in the field
  • Discounts on bulk purchases
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance

Sneak Peek

Who should take the course

Anyone with a knack for learning new skills can take this Care Manager  course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.


Once you’ve successfully completed your Care Manager course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.


All of our courses, including this Care Manager course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.


At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Course Curriculum

The detailed curriculum outline of our Care Manager course is as follows:


  • Set Specific Goals
  • Authority (What They Can and Can’t Do) 
  • Create a Shared Vision
  • The More They Learn, the More Responsibility They Get




  • Writing Performance Reviews
  • Provide Clear and Timely Feedback
  • Praise in Public, Criticize in Private


  • Make Sure Your Door is Always Open


  • Offer Advice, Not the Solution
  • Create a Supportive Environment
  • Build Ownership


  • 360 Degree Feedback


  • Staying Within Their Budget
  • Setting Measurable Objectives
  • Skip Level Feedback
  • Collaborate on Criteria to be Evaluated




  • Provide the Needed Resources
  • Bonuses and Incentives


  • Give Credit for Good Work


  • Keep Them Challenged




  • Missed Deadlines
  • Team Turnover
  • Losing Customers
  • Little or No Growth




  • Do Not Micromanage
  • Promote Open and Honest Communication
  • Reward Initiative
  • Trust, But Verify




  • Keep the Information Confidential
  • Gather Information from Both Sides
  • Coach or Delegate the Solution
  • Follow-up with the Manager or Employee




  • Unsafe or Dangerous Events
  • Legal Ramifications
  • Severe Financial Costs
  • Repeated Failures after Coaching Has Occurred




  • Express Confidence in Their Abilities


  • Practice What You Preach
  • Have an Open Door



  • Their Success is Your Success
  • What Is a Hazard?
  • What Is a Risk?
  • Consult with Employees
  • Likelihood Scale
  • Unique to Your Business
  • Walk Around
  • Long Term and Short Term
  • Common Issues
  • Ask “What would happen if … ?”
  • External Events
  • Worst Case Scenarios
  • Consequence Scale
  • See It, Report It!
  • If It’s Not Safe, Don’t Do It
  • Take Appropriate Precautions
  • Communicating to the Organization
  • What Is a Control Measure?
  • Your Business Procedures
  • Are They Adequate?
  • Updating and Maintaining
  • Reduce the Risk
  • Transfer the Risk
  • Avoid the Risk
  • Accept the Risk
  • Accident Reports
  • Accident Response Plans
  • Emergency Action Plan
  • Training and Education
  • Gather Information
  • Identify Vulnerabilities
  • Analyze Information
  • Implement Recommendations
  • Make It Before You Need It
  • Test, Update, and Repeat
  • Hot, Warm, and Cold Sites
  • Keep Documentation Simple and Clear
  • What are the Hazards?
  • Who Might Be Harmed?
  • Are Current Control Measures Sufficient?
  • If Not, Change Control Measures
  • Necessity of Communication in Health and Social Care 
  • Communication in the context of Caregiving 
    • One-to-one communication 
    • Group Communication
    • Informal Communication 
    • Formal Communication
    • Communication between colleagues
    • Communication between professional people and people using services 
    • Communication with professionals
    • Multi-agency working 
    • Multi-professional working 
    • Degrees of formality in different contexts 
  • Forms of Communication 
  • Types of interpersonal interaction
    • Speech/Verbal Communication 
    • Non-verbal communication 
  • Communication and language needs and preferences
    • British Sign Language 
    • Makaton 
    • Braille 
    • Use of signs and symbols 
    • Written communication 
    • Pictures and objects of reference 
    • Fingerspelling 
    • Communication passports
    • Technological aids to communication 
    • Human aids to communication 
    • Variation between cultures 
  • Building Rapport 
  • Environmental factors that influence communication 
  • Barriers to communication 
    • Barriers associated with personality, self-esteem, anxiety and depression 
    • Barriers associated with aggression and submissiveness 
    • Barriers associated with assumptions
    • Barriers associated with values and belief systems 
    • Barriers associated with cultural variation 
    • Use and abuse of power 
    • Barriers associated with the effects of alcohol/drugs 
  • Strategies for overcoming communication barrier
  • Summary


  • Values promoted by Health and Social care worker 
  • Freedom of choice 
  • Rights of service users 
  • Independence 
  • Security 
  • Dignity 
  • Privacy 
  • Respect 
  • What to expect and where to draw the line 
  • Codes of Conduct 
  • Accountability 
  • Promoting and upholding rights of service users 
  • Collaborating with colleagues 
  • Open and effective communication 
  • Respect right of individual of confidentiality 
  • Continuous professional development 
  • Boundaries
  • Health Care Professionals 
  • Types of Health care Professionals 
  • Voluntary Health Care 
  • Statutory Health Care 
  • Primary Health Care 
  • Secondary Health Care
  • Informal Health Care
  • Private Health Care
  • Examples of other professionals 
  • District Nurses 
  • Social Workers 
  • Care Managers 
  • Social Services 
  • Partnerships in Health Care Profession 
  • Advantages of Working Partnerships 


  • Summary

Course Curriculum

No curriculum found !



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