Leadership & Management - Essential Skills

Supervising Others

This course is designed to provide those in management roles of all levels with the necessary skills to supervise teams and individuals in a business environment. It includes advanced training on how to assign and delegate work, provide constructive feedback, resolve conflict and set shared organisational goals.

Developing Teamwork

Without a strong team, a project will suffer and its goals will not be met on time, if at all. The Developing Teamwork course is essential for managers who are looking to learn the fundamental principles of successful teambuilding. It covers a range of professional development skills, from communication and relationship-building, to conflict management.

Managing Meetings

Gain expertise in organising and managing meetings with this practical training course, ideal for managers and business owners. This course is packed with expert tips and guidance on how to chair meetings, make meetings more productive, create meeting agendas, structure your meetings, ensure an inclusive environment, and other key topics.

Effective Delegation

The Effective Delegation course is for anyone who has the responsibility to oversee teams and workload in a management role. It provides practical training on how to delegate work effectively, taking an in-depth look at the process and principles of assigning tasks. It provides guidance on how to choose the right person to delegate work to, gaining essential leadership skills along the way.

Communication Skills

Master advanced communication skills to lead teams successfully in any business environment and build strong working relationships with other colleagues, clients and stakeholders. You will learn how to use body language effectively to communicate ideas and resolve conflict, as well as develop your professional image as a manager.

Effective Time Management

Knowing how to manage your time effectively allows you to work more productively and achieve more in your working day. Whether you’re a manager or aspiring professional, this course teaches how to prioritise your workload, set goals, meet deadlines, and much more.

Strategic Planning and Implementation

Strategic planning is one of the most important factors in achieving project success. In this instructor-led training course, you will learn the art of SMART goal-setting, how to outline your vision and incorporate strategic thinking into the overall project planning process.

Problem-Solving Skills With Critical Analysis

Every organisation faces problems and obstacles from time-to-time, but it’s knowing how to plan and find solutions that are key. Whether you’re a project manager, supervisor, or CEO, this course will provide you with essential critical analysis and creative skills needed to brainstorm and problem-solve effectively.

Change Management

Learn how to implement changes within a business smoothly and effectively, and support others through the process, with this comprehensive training course for managers. It provides a range of professional strategies for dealing with resistance to change, as well as covers the types of change.

Risk And Crisis Management

Crisis Management is all about responding to unpredicted events that may impact a company negatively. In this Risk and Crisis Management course, you will learn how to identify, analyse and mitigate risks that could cause harm to a business, equipping learners with essential problem-solving and analytical skills.

Conflict Management

This course is ideal for managers and supervisors, designed to help you master conflict management skills and deepen your understanding of the common types of conflicts that occur in the workplace. It introduces advanced strategies, techniques and models that can be applied in any professional setting.

Stress Management

Are you finding it difficult to achieve the perfect work-life balance? Do you struggle to organise your workload? This course will teach you effective coping strategies for dealing with anxiety and stress in the workplace, that will help you to maximise productivity and perform at your very best.

Facilitation Management

Facilitation management is a valuable life skill, that when applied effectively, can help us to identify and resolve issues, resolve conflict, and understand common objectives. This course explores the fundamental areas of facilitation management, from building consensus to dealing with difficult people.

Coronavirus (COVID-19) Awareness Course
Coronavirus (Covid-19) is a new type of novel coronavirus with a much higher infection rate than normal flu. To make sure you are informed and fully protected from its health risks during the pandemic, this course will guide you through its possible causes, symptoms and infection control measures, introduced by UK government guidelines.