Office Management - Essential Skills

Human Resource Management

The Human Resource Management course covers everything a Project Manager needs to know to organise and manage a project team effectively. It discusses the responsibilities of the HR team in detail, how to maintain a positive working environment, recruiting and retaining best practice, and much more.

Supervising Others Training

This course is designed to provide those in management roles with the necessary skills to supervise teams and individuals in a business setting. It includes expert training on how to assign and delegate work, provide constructive feedback, resolve conflict and set goals.

Strategic Planning and Implementation

Strategic planning is one of the most important factors in achieving business success. In this instructor-led training course, you will learn how to develop a strategic plan, outline your vision and incorporate strategic thinking when setting objectives and measurable goals.

Developing Teamwork

Without a strong team, a project will suffer ,and its goals will not be met on time, if at all. The Developing Teamwork course is essential for managers who are looking to learn the fundamental principles of successful team building. It covers a range of professional development skills, from communication and relationship-building, to conflict management.

Effective Time Management

Knowing how to manage your time effectively allows you to work more productively and achieve more in your working day. Whether you’re a manager or aspiring professional, this course teaches how to prioritise your workload, set goals, meet deadlines, and much more.

Managing Meetings

Gain expertise in organising and managing meetings with this practical training course, ideal for managers and business owners. This course is packed with expert tips and guidance on how to chair meetings, make meetings more productive, create meeting agendas, structure your meetings, ensure an inclusive environment, and other key topics.

Communication Skills

Master the art of conversation to work effectively in teams, ace job interviews, deliver winning presentations, and much more. Gain confidence in both your personal and professional life and learn how to use body language powerfully to build strong working relationships.

Problem Solving Skills With Critical Analysis

Every organisation faces problems and obstacles from time-to-time, but it’s knowing how to plan and find solutions that are key. Whether you’re a project manager, supervisor, or CEO, this course will provide you with essential critical analysis and creative skills needed to brainstorm and problem-solve effectively.

Change Management

Learn how to implement changes within a business smoothly and effectively, and support others through the process, with this comprehensive training course for managers. It provides a range of professional strategies for dealing with resistance to change, as well as covers the types of change.

Workplace Professionalism

Build your professional image in no time and learn about the importance of workplace etiquette with this best-selling course. Discover how to look and feel the part for a job interview, build confidence in your colleagues, and stand out from prospective employers.

Risk And Crisis Management

This practical training course is designed to provide learners with the key skills to identify, prevent and control crisis situations in the workplace. It covers the different types of crisis, stages of a crisis, roles and responsibilities, post-crisis procedures, and much more.

Conflict Management

This course is ideal for managers and supervisors, designed to help learners master advanced conflict management skills and deepen their understanding of the common types of conflicts that occur in the workplace. It introduces expert strategies, techniques and models that can be applied in any business environment.

Stress Management

Are you finding it difficult to achieve the perfect work-life balance? Do you struggle to organise your workload? This Stress Management course will teach you effective everyday coping strategies and techniques for dealing with anxiety and stress in the workplace, that will help you to maximise productivity and achieve your very best work.

Facilitation management

Facilitation management is a valuable life skill that when applied effectively, can help us to identify and resolve issues, resolve conflict, and understand common objectives. This course explores the fundamental areas of facilitation management, from building consensus to dealing with difficult people.

Business Ethics

Know how to maintain ethical standards in the workplace, with this Business Ethics training course. It covers useful strategies for implementing ethics at work, taking an in-depth look at social and business responsibility.

Business Etiquette and Professionalism

Enhance your professional image in no time and learn about the importance of workplace etiquette with this best-selling Business Etiquette & Professionalism course. In this professional development course, you’ll learn how to look and feel the part for a job interview, build confidence in your colleagues, and stand out from prospective employers.

Negotiation

In the Negotiation training course, you will gain the skills and confidence to negotiate effectively in any business environment, learning advanced techniques from the experts that will take your leadership and influencing abilities to the next level. It covers strategies and frameworks that can be applied when dealing with clients and stakeholders, helping you to enhance your own negotiation style.

Organisational Skills Training

The Organisational Skills Training course applies to professionals of all academic backgrounds and fields, designed to help learners manage their workload and workspace more efficiently. It covers practical strategies for prioritizing your work schedule, storage, and staying disciplined, with tips on how to fight procrastination.

Coronavirus (COVID-19) Awareness Course
Coronavirus (Covid-19) is a new type of novel coronavirus with a much higher infection rate than normal flu. To make sure you are informed and fully protected from its health risks during the pandemic, this course will guide you through its possible causes, symptoms and infection control measures, introduced by UK government guidelines.