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Office Management - Essential Skills

4.8( 11 REVIEWS )
312 STUDENTS

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This Office Management course is designed for Office Manager, Line manager, Administrative Assistant and a Personal Assistant. In this office management course, you will learn about the skills and credentials required to complete the duties, tasks and responsibilities of an office manager in an organization or a company.

This course is designed to teach aspiring professionals and those in senior-level office roles, with a range of skills to take their career to the next level. It covers all areas of running an office successfully, from leading and supervising, to strategic planning and implementation, to human resource management, and business etiquette. You will also gain knowledge in personal development, like how to use time effectively, increase your communication skills, be able to solve problems and make tough calls, be better at business etiquette, adapt well to risk, crisis, conflict, change and stress and work your way up as one of the best facilitators.

Besides, you will be guided on how to build a solid team, assign and delegate work, conduct short effective meetings, maintain professionalism and follow ethics at all times and how to manage your workload and workspace the best way possible.

By the end of the course, you will have the practical knowledge and skills to excel in any office environment, with a recognised certificate as proof of your new skills. We have combined these 18 courses to provide you with the best online learning experience, to help you boost your earning potential and stand out to prospective employers.

  • Accredited by CPD
  • Instant e-certificate and hard copy dispatch by next working day
  • Fully online, interactive course with audio voiceover
  • Self paced learning and laptop, tablet, smartphone friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Sneak Peek

Who is this course for?

This complete Office Management course is ideal for anyone who wants to take their professional development to the next level and fast track their career in any of the following roles:

  • Office Manager
  • Line manager
  • Administrative Assistant
  • Personal Assistant

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Cpd hospitality

Learning Outcomes

By the end of this in-depth training course, learners will be able to:

  • Understand how to communicate and use body language effectively in a business setting
  • Sharpen your time management, problem-solving, strategic planning, negotiation and organisation skills
  • Strengthen your skills and ability to lead, supervise and manage teams
  • Know how to reduce and manage work-related stress and anxiety
  • Deepen your knowledge of workplace etiquette, ethics and professionalism
  • Gain the skills to deal with workplace conflict professionally and effectively
  • Develop a wide range of transferable and core office skills to enhance your career prospects
  • Learn the fundamental principles and theories of human resource management
  • Understand how to lead others through organisational change, and how to develop a structured approach to change
  • Familiarise with the key phases of the crisis management process

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Courses Contents

Human Resource Management

The Human Resource Management course covers everything a Project Manager needs to know to organise and manage a project team effectively. It discusses the responsibilities of the HR team in detail, how to maintain a positive working environment, recruiting and retaining best practice, and much more.

Supervising Others Training

This course is designed to provide those in management roles with the necessary skills to supervise teams and individuals in a business setting. It includes expert training on how to assign and delegate work, provide constructive feedback, resolve conflict and set goals.

Strategic Planning and Implementation

Strategic planning is one of the most important factors in achieving business success. In this instructor-led training course, you will learn how to develop a strategic plan, outline your vision and incorporate strategic thinking when setting objectives and measurable goals.

Developing Teamwork

Without a strong team, a project will suffer ,and its goals will not be met on time, if at all. The Developing Teamwork course is essential for managers who are looking to learn the fundamental principles of successful team building. It covers a range of professional development skills, from communication and relationship-building, to conflict management.

Effective Time Management

Knowing how to manage your time effectively allows you to work more productively and achieve more in your working day. Whether you’re a manager or aspiring professional, this course teaches how to prioritise your workload, set goals, meet deadlines, and much more.

Managing Meetings

Gain expertise in organising and managing meetings with this practical training course, ideal for managers and business owners. This course is packed with expert tips and guidance on how to chair meetings, make meetings more productive, create meeting agendas, structure your meetings, ensure an inclusive environment, and other key topics.

Communication Skills

Master the art of conversation to work effectively in teams, ace job interviews, deliver winning presentations, and much more. Gain confidence in both your personal and professional life and learn how to use body language powerfully to build strong working relationships.

Problem Solving Skills With Critical Analysis

Every organisation faces problems and obstacles from time-to-time, but it’s knowing how to plan and find solutions that are key. Whether you’re a project manager, supervisor, or CEO, this course will provide you with essential critical analysis and creative skills needed to brainstorm and problem-solve effectively.

Change Management

Learn how to implement changes within a business smoothly and effectively, and support others through the process, with this comprehensive training course for managers. It provides a range of professional strategies for dealing with resistance to change, as well as covers the types of change.

Workplace Professionalism

Build your professional image in no time and learn about the importance of workplace etiquette with this best-selling course. Discover how to look and feel the part for a job interview, build confidence in your colleagues, and stand out from prospective employers.

Risk And Crisis Management

This practical training course is designed to provide learners with the key skills to identify, prevent and control crisis situations in the workplace. It covers the different types of crisis, stages of a crisis, roles and responsibilities, post-crisis procedures, and much more.

Conflict Management

This course is ideal for managers and supervisors, designed to help learners master advanced conflict management skills and deepen their understanding of the common types of conflicts that occur in the workplace. It introduces expert strategies, techniques and models that can be applied in any business environment.

Stress Management

Are you finding it difficult to achieve the perfect work-life balance? Do you struggle to organise your workload? This Stress Management course will teach you effective everyday coping strategies and techniques for dealing with anxiety and stress in the workplace, that will help you to maximise productivity and achieve your very best work.

Facilitation management

Facilitation management is a valuable life skill that when applied effectively, can help us to identify and resolve issues, resolve conflict, and understand common objectives. This course explores the fundamental areas of facilitation management, from building consensus to dealing with difficult people.

Business Ethics

Know how to maintain ethical standards in the workplace, with this Business Ethics training course. It covers useful strategies for implementing ethics at work, taking an in-depth look at social and business responsibility.

Business Etiquette and Professionalism

Enhance your professional image in no time and learn about the importance of workplace etiquette with this best-selling Business Etiquette & Professionalism course. In this professional development course, you’ll learn how to look and feel the part for a job interview, build confidence in your colleagues, and stand out from prospective employers.

Negotiation

In the Negotiation training course, you will gain the skills and confidence to negotiate effectively in any business environment, learning advanced techniques from the experts that will take your leadership and influencing abilities to the next level. It covers strategies and frameworks that can be applied when dealing with clients and stakeholders, helping you to enhance your own negotiation style.

Organisational Skills Training

The Organisational Skills Training course applies to professionals of all academic backgrounds and fields, designed to help learners manage their workload and workspace more efficiently. It covers practical strategies for prioritizing your work schedule, storage, and staying disciplined, with tips on how to fight procrastination.

Coronavirus (COVID-19) Awareness Course
Coronavirus (Covid-19) is a new type of novel coronavirus with a much higher infection rate than normal flu. To make sure you are informed and fully protected from its health risks during the pandemic, this course will guide you through its possible causes, symptoms and infection control measures, introduced by UK government guidelines.

Course Curriculum

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