Need help? Check below to see if you can find an answer.

Getting started with us couldn’t be easier. Simply browse through our courses, choose the one you are most interested in and add it to your digital shopping cart by clicking on ‘Add to Cart’. Then just enter your payment details through our secure system and you will receive instant access to the course. From here, you’re free to begin studying whenever you want.

Yes. Whether you’re hoping to give the gift of knowledge to a friend or family member, or looking to provide your staff with extra training, the process is the same as buying a course for yourself. We provide a universal set of login details so anyone with this knowledge can access the course. This means that everyone from friends to entire departments can quickly start learning once given the login details.

Our friendly support team are available 24/7 and will always be happy to hear from you. Their contact details will be provided when you purchase any of our courses, or can be found in contact page of the website.

Absolutely! You can study from anywhere with an internet connection and receive a course certificate through the post when you’ve passed (sometimes due to large shipments may take a little longer than usual). Course legislation material may also differ for the country of your residence so do check this before purchasing any courses.

Generally, there is a 12-month period in which you can access our courses, but during that time you are free to study when you can, whether that’s in several sessions or all in one go. The beauty of online learning is being able to fit your lessons around your life, and that’s exactly what we offer.

Yes, they are all certified by Continuing Professional Development (CPD), an internationally recognised organisation accepted by academic institutions and both private and public companies. As well as this, many of our courses are approved by other well-known awarding bodies, such as the Royal Society for the Prevention of Accidents (RoSPA) and the Institute of Hospitality.

Of course. Registering for a demo allows you to study part of the course for free and decide whether you like it and if it’s right for you. This is as simple as pressing the interactive demo button on any of our courses’ product pages.

Desktop computers, laptops, tablets and smartphones are all fine as long as you can get onto the internet.

Absolutely not. Unlike other online education providers, we offer you the chance to take the final assessment as many times as you need until you pass and won’t charge you a single penny extra.

Immediately upon completing the course of your choosing, you will receive a digital PDF certificate which you can access through the internet. A printed certificate will then arrive through your post within a couple of working days.

All types of students are welcome to learn with us, regardless of age, background, education or sex. The vast majority of our courses require little to no previous knowledge, so as long as you have an internet connection, you’re free to start learning new skills.

Please visit our Contact Us page. Here, you will be able to send any queries you have to us via email and a dedicated team will quickly respond.

Need extra assistance?

If you have any queries, or need additional help, our support team is always on hand to assist you should you have any questions.

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