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This Anti Harassment Training Course is designed to provide an awareness of the types of offensive, antisocial and discriminatory behaviour in the workplace, and the procedures in which to handle such cases, in line with UK workplace policy.
23% of the British workforce have reportedly experienced some form of bullying in the workplace. This course explores the types of bullying and harassment in the workplace and how to take appropriate action when investigating and dealing with such cases of misconduct.
This Anti Harassment Course applies to both employers and employees, equipping you with the fundamental skills need to correctly handle ill-treatment in the workplace. You will learn how to make a formal complaint, what disciplinary measures to take and how to proceed following an investigation.
- Accredited, quality CPD training
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Course material developed by qualified professionals
- Self-paced learning accessible via laptop, tablet and smartphone
- 24/7 Learning assistance and tutor support
- Discounts on bulk purchases
Sneak Peek of The Anti Harassment Training Course
Who Should Take The Anti Harassment Training Course
This Anti Harassment Training Course is ideal for those who have professional management responsibilities, such as:
- HR Managers
- Business Owners
- Line Managers
- Team Leaders
Learning Outcomes
By the end of the Anti Harassment Training Course, learners will be able to:
- Maintain a safe and inclusive working environment for all staff
- Understand the steps to file a formal harassment or bullying complaint
- Take appropriate action following bullying investigations
- Demonstrate an understanding of anti-harassment and bullying policy in the UK
- Ensure positive working relationships and set a standard of conduct in the workplace
- Understand the roles and responsibilities of employers in handling bullying & harassment in the workplace
Certification
Once you’ve successfully completed your Anti Harassment Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £5.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Course Curriculum
- How to Identify
- Costs to Your Business
- Legal
- Psychological
- Abusive Workplace Behaviors
- Bullying and Personality Disorders
- Narcissism
- Types of Behavior
- Target the Behavior, Not the Person
- Implement an Action Plan
- Understanding Anger and Aggression
- Defusing & De-escalating Strategies
- Communication Skills
- Tactical Options
- Identifying the Hazard
- Assessing the Risk
- Controlling the Risk
- Evaluating & Review
- What is Not Considered Bullying
- Steps to Take
- 4 Step Process
- Addressing All Employees
- Code of Ethics
- Policy and Procedures
- Identify a Bully in the Interview Process
- Warning Signs
- Advising Your Supervisor
- Lodging the Complaint
- Initial Response
- The Investigation
- The Findings
- Review & Closure
- Scope and Philosophy
- Principles
- Intent
- Options
- Informal Complaint Process
- Formal Investigation Process
- Anti-Harassment Policy Statements
- Employee’s Rights and Responsibilities
- Employer’s Rights and Responsibilities
- If You are Being Harassed
- If You are Accused of Harassing
- The Investigation
- Remedies
- How to Address the Situation
- Confidentiality
- Monitoring the Situation
- Retaliation
- Appeals
- Union Grievance Procedures
- Mediation: Getting Help from Outside Organization
- Defining Sexual Harassment
- Elements of Harassment
- Common Scenarios
- What is Mediation
- Deciding if it is Right
- How to Implement
- How to Resolve the Situation
- Seeing Both Sides
- Deciding the Consequence
- How to Move On
- Monitoring the Situation
- Learning from Mistakes
- What is Uncivil Behavior?
- Three Reasons Why You Should Be Civil
- Dealing with Difficult Personalities
- Cost and Rewards
- Greetings
- Respect
- Involvement
- Being Politically Correct
- Incivility and the Costs
- Civility and Rewards
- Four Causes of Incivility
- How to Overcome It
- Collaborating
- Competing
- Compromising
- Accommodating
- Avoiding
- Examining the Root Cause
- Creating a Cause-and-Effect Diagram
- Forgiveness
- Benefits of Resolution
- Para-verbal Communication
- Non-verbal Communication
- Listening Skills
- Appreciative Inquiry
- Three Sides to Incivility
- Mediation
- Arbitration
- Creative Problem-Solving
- Completing a Needs Analysis
- Focus Groups
- Observations
- Anonymous Surveys
- Designating the Core Group
- Defining What is Unacceptable Behavior
- Defining the Consequence
- Writing the Policy
- The First Steps
- Training
- Addressing Complaints
- Enforcing Violators
Course Curriculum
| Module One: What Is Workplace Harassment? | |||
| What Is Workplace Harassment? | 00:08:00 | ||
| Module Two: Identifying the Bully | |||
| Identifying the Bully | 00:07:00 | ||
| Module Three: How to Handle Workplace Violence | |||
| How to Handle Workplace Violence | 00:07:00 | ||
| Module Four: Risk Assessment (I) | |||
| Risk Assessment (I) | 00:07:00 | ||
| Module Five: Risk Assessment (II) | |||
| Risk Assessment (II) | 00:07:00 | ||
| Module Six: Being the Victim | |||
| Being the Victim | 00:05:00 | ||
| Module Seven: Checklist for Employers | |||
| Checklist for Employers | 00:07:00 | ||
| Module Eight: Interview Process | |||
| Interview Process | 00:05:00 | ||
| Module Nine: Investigation Process | |||
| Investigation Process | 00:08:00 | ||
| Module Ten: Developing a Workplace Harassment Policy | |||
| Developing a Workplace Harassment Policy | 00:08:00 | ||
| Module Eleven: Policies in the Workplace | |||
| Policies in the Workplace | 00:11:00 | ||
| Module Twelve: Proper Procedures in the Workplace | |||
| Proper Procedures in the Workplace | 00:08:00 | ||
| Module Thirteen: False Allegations | |||
| False Allegations | 00:08:00 | ||
| Module Fourteen: Other Options | |||
| Other Options | 00:05:00 | ||
| Module Fifteen: Sexual Harassment | |||
| Sexual Harassment | 00:06:00 | ||
| Module Sixteen: Mediation | |||
| Mediation | 00:07:00 | ||
| Module Seventeen: Conflict Resolution | |||
| Conflict Resolution | 00:05:00 | ||
| Module Eighteen: The Aftermath | |||
| The Aftermath | 00:06:00 | ||
| Module Nineteen: Introduction to Civility | |||
| Introduction to Civility | 00:16:00 | ||
| Module Twenty: Effective Work Etiquette | |||
| Effective Work Etiquette | 00:14:00 | ||
| Module Twenty One: Costs and Rewards | |||
| Costs and Rewards | 00:15:00 | ||
| Module Twenty Two: Conflict Resolution | |||
| Conflict Resolution | 00:10:00 | ||
| Module Twenty Three: Getting to the Cause | |||
| Getting to the cause | 00:15:00 | ||
| Module Twenty Four: Communication | |||
| Communication | 00:08:00 | ||
| Module Twenty Five: Negotiation | |||
| Negotiation | 00:22:00 | ||
| Module Twenty Six: Identifying Your Need | |||
| Identifying Your Need | 00:12:00 | ||
| Module Twenty Seven: Writing a Civility Policy | |||
| Writing a Civility Policy | 00:16:00 | ||
| Module Twenty Eight: Implementing the Policy | |||
| Implementing the Policy | 00:11:00 | ||
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- 1 year
- Level 2
- Course Certificate
- 4 hours, 24 minutes Gift this course
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