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Introduction to Emotional Intelligence

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15 STUDENTS

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The Introduction to Emotional Intelligence Training Course is designed to provide learners with the practical skills and knowledge to apply emotional intelligence in the workplace to form strong working relationships, win over clients and communicate effectively.

Emotional intelligence is a crucial social skill that applies to all industries. This Introduction to Emotional Intelligence Course will take you through the concept of emotional intelligence, exploring how you can use it in a range of situations, from resolving conflict to reading clients and understanding customers. 

You will be introduced to a range of communication techniques throughout this Introduction to Emotional Intelligence Online Course, which will also guide you through how to take control of and deal with your own emotions while at work, equipping you with fundamental transferable skills that can be applied to any professional setting. 

Sneak Peek of The Introduction to Emotional Intelligence Training Course

Who Should Take The Introduction to Emotional Intelligence Training Course

This Introduction to Emotional Intelligence Training Course is ideal for those who work in the following professions:

  • Customer Service Assistant
  • Sales Manager
  • Entreprenur
  • Business Owner
  • HR Officer

Learning Outcomes

By the end of the Introduction to Emotional Intelligence Training Course, learners will be able to:

Certification

Once you’ve successfully completed your Introduction to Emotional Intelligence Online Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Curriculum

⦁ Human Behaviour and Basic Psychological Process

⦁ Evolutionary Perspective of Human Behaviour

⦁ Human Intelligence

⦁ Intelligence Test and Variations in Intelligence

⦁ Learning and Conditioning

⦁ Language and Communication

⦁ Emotion Influences Cognition

⦁ Stress, Anger and Conflict

⦁ Emotional Intelligence

⦁ Self-Leadership

⦁ Neuro-Linguistic Programming (NLP)

Course Curriculum

No curriculum found !
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Instructors

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